Регион: Москва
Требуемый опыт работы: Более 1 года
Предполагаемый уровень месячного дохода:
от 50 000
руб.
rong>Overview / Purpose of the Role:
- The Business Analyst will act as a gateway / bridge between the
client and various business units (e.g. Subject Matter Experts,
technology team, support team, etc) at TSYS. They will provide
consultancy support in defining business requirements and
validation of service requests from client’s .The Business Analyst
will own the clients business requirements within TSYS and will be
responsible for gathering, documenting and validating the business
requirements. They will coordinate with the internal teams to
ensure requirements are communicated and understood by the delivery
team and also provide support during the implementation of service
requests.The Business Analyst will analyse business requirements
and draft detailed system specifications based on which programmers
will create the technical design.
Activities / Key Tasks:
- Actively participates in the requirements gathering
process - Prepares clients for the requirements gathering process by
explaining system standard functionality and concepts prior to the
meeting - Contributes to the definition of the clients’ business and
technical requirements - Documents business/functional/technical requirements as well as
system configuration in a clear and concise manner - Prepares business documentation on standard system offerings
used to help clients prepare for the requirements gathering
process - Analyse and validate that the client’s business objectives are
achieved by the agreed business requirements and propose
alternatives where appropriate. - Manage communication with the client and the internal teams
with an objective to agree and finalise the business requirements
and the proposed solution. - Demonstrates and explains TSYS products and services in a
business context to clients - Provides consultancy to clients as experience grows
- Provides assistance to custodian teams when required for the
development of the specifications for new products and business
offerings - Any other responsibilities commensurate with the role or as
assigned by the Senior Project Manager
Requirements:
Person Specification
Essential criteria
Desirable criteria
- Education
- Educated to degree level in a business, finance or technical
related subject - Experience Minimum of two to three years relevant work
experience - Previous work experience within the it industry in business
analysis. - International client exposure
- Experience with tsys products and/or credit card banking
industry.
Personal skills
- Excellent documentation skills with attention to detail.
- Excellent communication skills, both written and verbal
English. - Able to demonstrate strong analytical skills
- Able to demonstrate strong organisational skills
- Able to demonstrate effective problem solving skills
- Ability to work to set deadlines and targets
- Enthusiastic and motivated
- Interpersonal skills
- Effective presentation skills
- The ability to multi-task
- Strong customer service skills.
- Able to demonstrate a high level of personal initiative
- Must have the ability to work with minimum supervision
Technical skills
- Strong aptitude for understanding and explaining technical
systems in business terms. - Proficient pc skills i.e. Ms office and previous work
experience using the internet.
Other
- Flexibility as travel to client sites is required.
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