Выкуп оборудования D-link


Officer Remote Banking Support (архив)

Регион: Москва
Требуемый опыт работы: Более 3 лет
Предполагаемый уровень месячного дохода:

не указан


  • Advanced support for the full range of e-banking services provided by ING Moscow (including dial-up ING-Client, internet WEB-Client, ING Onile as well as phone banking) on the bank as well as on client side.
  • Helpdesk for e-banking services subscribers of ING Moscow within the scope of technical and operational tasks related to usage of e-banking applications and processing of electronic documents in the applications both on client and bank sides.
  • Execution of standard support procedures for the bank part of e-banking applications.



  • Receive and register customer calls
  • Technical issues resolution by the phone or visiting customers
  • Perform application initial setup as well as post-setup updates and upgrades by the phone or visiting customers
  • Customer training and advising by phone or meeting customers
  • Prepare system setup kits
  • Guarantee availability of the e-banking services
  • Guarantee prompt delivery of customer’s electronic instructions to the bank as well as bank’s documents to the customer


  1. Banking business application support specialist
  2. Support engineer (Spanish)
  3. Support engineer (French)
  4. Support engineer (Italian)
  5. Post-Production Support Analyst

© 2009 «Технориум»
Москва: +7 (495) 649-8-108
пр. Вернадского, д. 84, к. 2
Ростов-на-Дону: +7 (863) 256-59-97
пер. Семашко, д. 117а, оф.27
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