Регион: Москва
Требуемый опыт работы: Более 6 лет
Предполагаемый уровень месячного дохода:
не указан
Grade: C2v>
Job Purpose
An Individual contributor responsible for promoting and
selling Dell’s Services offers including ProSupport, ProManage,
ProConsult; POS, NPOS and APOS, to specified customer
segments and/or geographical regions whilst ensuring best in class
performance.
selling Dell’s Services offers including ProSupport, ProManage,
ProConsult; POS, NPOS and APOS, to specified customer
segments and/or geographical regions whilst ensuring best in class
performance.
Principal Duties &
Accountabilities
Accountabilities
- To achieve targeted and forecasted sales goals for the specific
service programs in the segments/regions of responsibility - Develop and plan the sales strategy on target accounts to
achieve long-term sales and establish long term relationships - Work with the required teams to ensure a successful roll-out of
new services offers - Contribute to all bid / RFP / RFQ services related actions
- Engage in WoB-to-BoB activities at country, segment and sales
representative level - Engage with the management of your respective
country/region/segment on services sales performance and required
action plans - Facilitate regular account and opportunity planning sessions to
develop clear strategies, value propositions, tactics and actions
to drive incremental sales of key support service - Identify customer needs/requirements and recommends/quotes
appropriate Dell Services using all available pipeline
information - Acts as a Services Subject Matter Expert (SME) to support
the sales organization to meet and/or exceed their objectives on
Services Sales - Work with Sales teams to drive the sale of services and
provide on-going communication with Sales teams to ensure a
consistent and cohesive message to the customer - Keep up to date with current industry trends and fully assess
the impact on Dell customers and potential customers - Maximise the inclusion of Dell services relevant to the
opportunity - Represent Dell in an appropriate professional, ethical and
competent manner - Deliver exceptional customer experience in alignment with Dell
standards and ethics - Develop and implement plans to ensure best in class performance
for the programs that he/she is responsible for - Stays up to date with new Services offerings and Solutions
- Assists in the on-going education/development of the Sales
teams including coaching them on how to sell Services
effectively - Develop the services business in country/region/segment paying
particular attention to the $/Box and Attach rate on key
offers - Engages cross functional resources, regardless of geographic
location, in order to achieve goal/meet customer needs - Attends independently or in conjunction with the account team
face to face meetings to present and drive services
opportunities
Interactions
(Relationships)
(Relationships)
- Customers
- Partners
- Dell Marketing Teams
- Account Executives/Internal Sales Reps
- Management
- System Consultants
- Technical Sales Representatives
- Solutions Team
- Service Operations staff
- Service Delivery Managers / Technical Account Managers
- Finance organisation
Relevant Knowledge &
Skills
Skills
- Viewed as a trusted subject matter expert to the customer and
uses knowledge of Dell’s services to recommend appropriate
services - Effectively prioritizes multiple demands while ensuring
customer needs are met - Advanced level services sales representative, broad
understanding of services and technology in the industry;
contributing beyond self, sought out by others - Comfortable in presenting and negotiating up to the CxO
level - Effectively balances short term and long term priorities
- Excels in the administrative and operational requirements of
the job - Works effectively with functional leaders throughout the
organization/models effective team leadership - Excellent verbal and written communication skills
- Negotiator
- Sales minded with a sense of urgency to get to the required
results (drive for results) - Proficient in managing time and resources, capable at self
managing from a day to day perspective
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