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IT Retail Coordinator (архив)

Регион: Москва
Требуемый опыт работы: Более 1 года
Предполагаемый уровень месячного дохода:

не указан

IT Retail Coordinaor (Levi’s)

Responsibilities:

  • standardize and document the process
  • manage the IT subcontractors that are involved: agree process & activities, contract, SLA’s, penalties.
  • manage exceptions and issues that are escalated to IT
  • define and manage interfaces with retail business
  • follow up on store openings checklist for store installs
  • follow up on escalated incidents and manage problems for support
  •  weekly review of support tickets in order keep support process up to standards and document missing cases
  • take care of administration: PO’s, invoicing, legal regulations, etc.
  • monthly review of SLA’s and actions to improve ways of working
  • management of spare parts and buffer stock for new installation
  • manage and control IT contractors
 
Requirements:
  • new stores opening equipment experience (hard & soft, cash & scanner).
  • helpdesk experience (support & problem solving)
  • experience in western companies is a plus
  • ready for paperwork
  • ready for business trips (Russia)
  • fluent English
  • 1C: Retail knowledge is a plus
 
Conditions:
  • fix+annual bonus
  • medical insurance
  • 40% discount
  • corporate English lessons
  • office in the center not far from metro station

Похожие:

  1. Business Analyst
  2. Service manager
  3. Trading Support Specialist
  4. Banking business application support specialist
  5. Senior Client Services Consultant

© 2009 «Технориум»
Москва: +7 (495) 649-8-108
пр. Вернадского, д. 84, к. 2
Ростов-на-Дону: +7 (863) 256-59-97
пер. Семашко, д. 117а, оф.27
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