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Technical & Operations Support Specialist (архив)

Регион: Россия
Требуемый опыт работы: Более 3 лет
Предполагаемый уровень месячного дохода:

от 55 000

 руб.

n>SCOPE OF RESPONSIBILITY:

IMPORTANT: WE ACCEPT CV ONLY IN ENGLISH + YOUR COVER LETTER.

The area of support is primarily EMEA (Europe, Middle East and Africa) and you will also be required to support users in Russia; the EMEA region and other regions of the world.

ESSENTIAL FUNCTIONS:

  • IT user problem resolution (levels 1 and 2)
  • MS Windows PC and MS Windows client basic network support
  • PC Re-imaging including data transfer between old and new PCs
  • Overseeing and running the annual PC refresh cycle
  • Basic Network support skills
  • Server room housekeeping
  • Basic IT project Management skills
  • IT Supplier management for local application support and internet circuit support
  • General IT Administration

ADDITIONAL RESPONSIBILITIES:

  • Stolen/lost asset reporting and IT asset management
  • Local IT Documentation
  • Other duties as required

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES:

  • HIGHER Technical Education
  • Excellent communication skills in Russian
  • English communication skills IS A MUST, level upper intermediate
  • Ability to speak additional European or other languages are desirable
  • Web development and/or scripting skills are desirable
  • Team orientated individual able to work in isolation or as part of a dedicated team
  • Clear and concise oral and written communication
  • Ability to interact effectively at all levels and across diverse cultures
  • Ability to be an effective team member and handle project assignments responsibly
  • Strong customer service and results orientation
  • Methodical and logical fault finding skills are essential
  • Process driven, organized, documenter type personality desired

COMPENSATION MIX:

  • Full 2-weeks training will be provided in one of Diebold European offices
  • Monthly salary
  • Annual bonus
  • Health & Medical insurance
  • Corporate cellular
  • Lunch compensation is provided

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