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Business Analyst (архив)

Overview / Purpose of the Role:

  • The Business Analyst will act as a gateway / bridge between the
    client and various business units (e.g. Subject Matter Experts,
    technology team, support team, etc) at TSYS. They will provide
    consultancy support in defining business requirements and
    validation of service requests from client’s .The Business Analyst
    will own the clients business requirements within TSYS and will be
    responsible for gathering, documenting and validating the business
    requirements. They will coordinate with the internal teams to
    ensure requirements are communicated and understood by the delivery
    team and also provide support during the implementation of service
    requests.The Business Analyst will analyse business requirements
    and draft detailed system specifications based on which programmers
    will create the technical design.

Activities / Key Tasks:

  • Actively participates in the requirements gathering
    process
  • Prepares clients for the requirements gathering process by
    explaining system standard functionality and concepts prior to the
    meeting
  • Contributes to the definition of the clients’ business and
    technical requirements
  • Documents business/functional/technical requirements as well as
    system configuration in a clear and concise manner
  • Prepares business documentation on standard system offerings
    used to help clients prepare for the requirements gathering
    process
  • Analyse and validate that the client’s business objectives are
    achieved by the agreed business requirements and propose
    alternatives where appropriate.
  • Manage communication with the client and the internal teams
    with an objective to agree and finalise the business requirements
    and the proposed solution.
  • Demonstrates and explains TSYS products and services in a
    business context to clients
  • Provides consultancy to clients as experience grows
  • Provides assistance to custodian teams when required for the
    development of the specifications for new products and business
    offerings
  • Any other responsibilities commensurate with the role or as
    assigned by the Senior Project Manager

Requirements:

Person Specification

Essential criteria

Desirable criteria

  • Education
  • Educated to degree level in a business, finance or technical
    related subject
  • Experience Minimum of two to three years relevant work
    experience
  • Previous work experience within the it industry in business
    analysis.
  • International client exposure
  • Experience with tsys products and/or credit card banking
    industry.

Personal skills

  • Excellent documentation skills with attention to detail.
  • Excellent communication skills, both written and verbal
    English.
  • Able to demonstrate strong analytical skills
  • Able to demonstrate strong organisational skills
  • Able to demonstrate effective problem solving skills
  • Ability to work to set deadlines and targets
  • Enthusiastic and motivated
  • Interpersonal skills
  • Effective presentation skills
  • The ability to multi-task
  • Strong customer service skills.
  • Able to demonstrate a high level of personal initiative
  • Must have the ability to work with minimum supervision

Technical skills

  • Strong aptitude for understanding and explaining technical
    systems in business terms.
  • Proficient pc skills i.e. Ms office and previous work
    experience using the internet.

Other

  • Flexibility as travel to client sites is required.

Похожие:

  1. Business Analyst
  2. Business Analyst (London)
  3. Business Process Analyst
  4. Programmer Analyst (Front office technology)
  5. Programmer Analyst (Front office technology)

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