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Head of Alternative Channels (архив)

Our client is a major commercial foreign bank is looking for a professional Head of alternative sales and service channels for its Retail part  to implement  Bank’s distribution and customer service strategy:


 Main functions are:


  • Develop strategy for alternative distribution and customer service channels such as Internet, mobile-, telephone- banking);
  • Enhance current activity, effectiveness and profitability of each channel;
  • Coordination of liaison with appropriate Bank’s departments involved in the process, such as IT,  Operations, Product, etc. ;
  • Ongoing monitoring and control for the adequate channels’ activity;
  • Provision of sales targets’ achievement enquiring new to bank clients through the channels covered;
  • Build up a department, recruit and train its staff members, assign tasks and control its’ fulfillment appropriately;




  • Higher Education
  • Strong project manager with profound experience in development, implementation and actual sales through alternative channels;
  • 3 years experience in retail banking alternative distribution;
  • Upper-intermediate English
  • PC profound skills


  1. Head of Alternative Channels
  2. Officer Remote Banking Support
  3. Technology Sales Representative for TechGB (retail, transport, telco sectors)
  4. Director of Managed Service Department
  5. Sales Systems Developer

© 2009 «Технориум»
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